UltraKey 5.0 and Data Server

If the local management directory does not exist, UltraKey will copy it to the following location:

Windows: Documents and Settings\All Users\Documents

Macintosh: Users: Shared

All users should have read and write access to this location, but in rare cases they do not. This causes the reported error at startup.

To fix this problem, do not reinstall. Instead check the ownership and privileges for the location and make sure all users have read and write access.

For Windows XP follow these steps:

1. Go to   C:\Documents and Settings\All Users

2. Right click on 'Shared Documents'

3. From the popup menu, choose  'Sharing and Security...'

4. In the 'Shared Document Properties dialog that is displayed, click on the 'Sharing' tab

5. In the 'Network sharing and security' area of the dialog, if you see 'If you understand the security risks...' click on it.

    a)  In the Enable File Sharing dialog that appears, click on the 'Just enable file sharing' radio button, and click  OK

    b) The 'Network sharing and security' area will change

6. The 'Network sharing and security' area should display 'Share this folder on the network' checkbox. 

    a)  Check the checkbox 'Share this folder on the network' so that it is checked.

    b) The suggested share name will be 'Documents'. Leave it as the suggested name.

    c) Check the checkbox  'Allow network users to change my files' so that it is checked.

7. Click the   'Apply'   button to apply the changes and close the 'Shared Document Properties' dialog.

Now, you should be able to start up the applicaton UltraKey. It will be able to create the necessary files located inside the 'Shared documents' including a folder called "UltraKey5".

Activating a Trial of the Data Server:

To activate a trial of the data server, after installation start the Data Server Remote Application. Click the Activate button. This will activate the trial license. A standard Data Server trial license lasts for 30 days. Contact Customer Service for trial extensions.

Activating a Trial of the UltraKey 5.0 Program:

A 3-day school trial or 7-day home edition trial activates automatically when you start UltraKey for the first time.

If you have a trial copy of UltraKey or the UltraKey data server installed and purchase a license, there is no need to reinstall the software. Activate the trial copy as a fully licensed edition by following the instructions below.

UltraKey 5.0:

1. Start the trial copy. A screen appears that offers several buttons.
2. Click the Activate button. A dialog appears asking for the activation code. This code is sent to you when you purchase a license.
3. Enter the Activation Code and click OK.
4. Enter the site name, city and state. The site name must be at least 10 characters or the OK button will not become available.
5. Click OK. UltraKey 5.0 is now activated. License details are displayed on the About UltraKey dialog.
   

UltraKey 5.0 Data Server:

1. Start the Data Server Remote application.
2. Click the Stop button to stop the server.
3. Click the Activate button. A dialog appears asking for the activation code. This code is sent to you when you purchase a license.
4. Enter the Activation Code and click OK.
5. Enter the site name, city and state. The site name must be at least 10 characters or the OK button will not become available.
6. Click OK. UltraKey 5.0 Data Server is now activated. License details are now displayed on the dialog.

Activation failure can happen for several reasons:

The most common reason is that the currently logged in user does not have sufficient privileges to activate UltraKey or UltraKey is being run from a read only volume.

If UltraKey displays an error saying that activation has failed, it is most likely that you are not logged in as a user with sufficient privileges to activate UltraKey. When UltraKey is run for the first time, it should be run by the admin user.

It is also possible that you might be running the copy of UltraKey that is on the CD-ROM. This copy of UltraKey cannot be activated. UltraKey must be fully installed. Install UltraKey and try again.

If the above situations are not applicable, or the error message displayed says the activation number is invalid, then the activation code used is not a valid code. Contact Customer Service for assistance.

If attempting to start UltraKey 5.0.1 on Windows 98 SE you may see any one of a number of error messages indicating that certain dlls are missing. 

This error occurs in UltraKey 5.0.1. The problem is fixed in 5.0.2. Download a new installer from the UltraKey 5.0 Installer page . Install UltraKey 5.0 with the new installer.

If you require a replacement CD, contact Customer Support .

Some sites using UltraKey 5.0 without a data server may have insufficient student use to warrant a data server, but the school or institution may prefer to have records on a file server instead of on the workstation. This is especially true when hard drive assimilation or re-imaging programs are used.

UltraKey School Edition 5.0.3 and later allow you to opt to use the user's workspace as the saving location. If the user's workspace, My Documents for Windows or the user's Documents folder for Mac is located on a server, then the user workspace option will save the user's record in the user's workspace on the server.

To set the User's Workspace option on each copy of UltraKey:

1. Click the Management button on the Welcome screen.

2. Select Local on the Management Server/Host login dialog. Click Connect.

3. Enter the local manager name and password.

4. In the Local General Management, click the Record Location button. The Record Location dialog appears.

5. Select the Local files are in User's Personal Workspace option. ClickOK.

6. Repeat process on all individual copies of UltraKey

When user's start UltraKey and click Next they will only see UltraKey documents in their own user area. They may freely create new user records that only appear in their own user area.

The User Workspace saving option is not available on Home Editions or any edition with restricted user records. 

When you start UltraKey and click Next the Host Selection dialog appears. This dialog allows users to connect to UltraKey hosts throughout the Internet. If you are a Home Edition user, you will most likely want to use records saved on your local computer disk. To set UltraKey to always go to the local files do the following:

1. On the Host selection dialog click Local in the host list.
2. Click the check box at the bottom of the dialog next to "Always use this host..."
3. Click Connect button.

Newer versions of UltraKey 5.0 Home Edition have the Local area set as the default and so will go directly to the local files area. To access a data server host, either use a connection key or select Change Host from the File menu.

The Student login screen for the local files appears. To create a new record and get started with UltraKey do the following:

1. Click New
2. Enter your first and last name
3. Enter a password for the record. You can set UltraKey to not require passwords in General Options in Management.
4. Select the Challenge level. Challenge level settings can be adjusted in General Options in Management.
5. Click Finish. A record is created and the main screen appears.

Click the Posture button to learn about Posture. Click the Fingers button to learn proper finger technique and the homerow. Click Lessons to take a lesson and Skill Check to take a skill check. We recommend that you do one or two lessons, then try and pass the corresponding skill checks. Raise the challenge level to make it more challenging and build speed and accuracy.

QuickTime is a media playing program created by Apple Computer. It is used by UltraKey as a necessary support program.

UltraKey may report that QuickTime does not appear to be installed or is not installed fully if QuickTime is installed with a minimum or custom installation or if the installation of QuickTime is damaged.

The solution to the problem is to reinstall QuickTime with a full installation. The UltraKey CD contains an installer for QuickTime 6, although this is not the most current QuickTime version, this version works well on all Windows versions that run UltraKey. Reinstall QuickTime using the CD installer or bydownloading an installer from www.apple.com.